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Robert Half International Desktop Support Analyst in CHESTERFIELD, Missouri

Description

Robert Half Technology is seeking a candidate who excels at explaining intricate technical information to non-technical users and who is most productive in an active and positive environment. We have an exciting opportunity with a company in the Financial Services industry. This is a Desktop Support Technician role and we're looking for motivated candidates with effective problem-solving abilities.This Desktop Support Analyst role is short-term temporary in nature and work-from-home.

Responsibilities

  • Deliver computer desktop support in accordance with established policies and procedures

  • Meet regularly and effectively with ticket submitters

  • Settle computer problems, and offer suggestions on appropriate action/solutions

  • Match hardware repairs with the appropriate vendors

  • Curate records of daily data communication transactions, issues and remedial actions taken or installation activities

  • Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals

Requirements

  • Microsoft Excel experience preferred

  • Comprehensive knowledge of ServiceNow

  • Desktop support or related experience

  • Experience writing procedure manuals, user instructions, business correspondence, and general report writing

About Robert Half Technology

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to full-time experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

It's a simple but powerful truth. Innovation starts with people, and people start with us.

© 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans. For more information, please visit roberthalf.com/technology.

Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

Download our mobile app to take your job search on the go!

Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: $28.50 - $33.00 / Hourly

Location: CHESTERFIELD, MO

Date Posted: September 11, 2020

Employment Type: Temporary

Job Reference: 02430-0011553893

Staffing Area: Technology u0026 IT

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