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Rose International Inc Sr On-Site Service Specialist in Chesterfield, Missouri

This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/ada/r/jobs/4269641

Position Title: Sr On-Site Service Specialist




Position Number: 366985




Location: Tempe, AZ 85281




Position Type: Temporary




Required Skill Set:


Copying, Mail, Shipping/Receiving




Position Description:


**Only U.S. Citizens and those authorized to work in the U.S. can be considered as W2 candidates.**Title: Sr On-Site Service SpecialistLocation: Tempe, AZ 85281Duration: 12 MonthsJob Description:The Temp will be engaging the functions of a Mail Center (receiving, shipping, processing, recording, and delivering mail, conducting mail runs for mail delivery within the building, conduct research of documents received in the mail to ensure mail is delivered to the correct departments and/or persons, triage of appeal documents to prepare for scanning, and light housekeeping duties (COVID-19 related to reducing spread). We do receive and lift boxes that are delivered, however, we have the proper tools to safely deliver. There is no extensive lifting, standing, or walking. The lift requirements are under 50lbs. and there are 3 additional team members for the receipt of packages.Parking is free. COVID - The COVID-19 related protocol at the site is that all employees are required to wear a mask. All employees are required to social distance, and we are all responsible for keeping the space clean and using approved disinfectant products to reduce and mitigate the spread of COVID-19. Employees are required to report if they are not feeling well and their symptoms.Responsibilities:: • Provides operations functions in one or all of the following areas: operates high volume duplicating equipment, performs associated copying tasks, operates high volume document imaging equipment and related software. Also operates High volume mail management systems. Generates reports for digital printing, imaging, and mail systems in digital format. Ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage. Provides copier maintenance and/or repair of customer site equipment. May also perform bindery, QC and final check, housekeeping, file services, call center representative, and reception, etc. May performs various building support functions related to meeting set ups and light maintenance. Note: Due to the higher level of presentation and telephone skills needed to perform receptionist duties, employees performing this function are considered to be Senior On-Site Services Specialist. This position reports directly to the Site Manager, Site Supervisor, or Assistant Site Manager, depending on site personnel configuration. JOB DUTIES AND RESPONSIBILITIES• Runs high volume copy machines and performs binding and finishing work.• Operating high volume document imaging systems.• Operating document image handling software• Operating MS Office and Email systems for opening, sending and retrieving files• Opening, saving and transferring PC files based on established protocols• Accessing document management systems via established protocols• Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems.• Maintains records for management reports and inventories of supplies nee ded.• Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required.• Calculates charges for jobs performed and maintains some billing logs.• Responds to and coordinates all service calls required by customer.• May perform filing duties in conjunction with specific customer requests.• Delivers completed jobs to pre-determined customer locations within and outside of the site.• Maintains daily meter and service logs.• May travel between customer’s buildings.• Answers customer questions regarding status or feasibility of job requests.• Ensures upkeep of convenience copier areas by keeping neat and well stocked.• Performs duties related to the shipping of materials.• Performs duties related to the receiving of materials.• May perform meeting room and conference room set ups.• May perform building occupant moves within assigned facilities.• May perform re-lamping and light maintenance duties as assigned.• May perform occasional cleaning duties as needed.• May require periodic overtime on nights and weekends, including off-hour emergency response.• Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted.&bull

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