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IBM People Manager- Global Technology Services in COLUMBIA, Missouri


At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

IBM's Client Innovation Center in Columbia, MO is seeking talented First Line Managers to lead teams of services personnel in providing technical support across multiple technology service lines. This position will be part of a dynamic team chartered to deliver high availability solutions to meet the strategic requirements of IBM and IBM's customers. As an incoming Manager, you will support a group of IBM employees and subcontractors and have duties including cost management, fiscal planning, human resource management, skill development and client relations. You may be responsible for managing teams that fall into any of these areas: project management, support for servers, storage, application hosting, security and compliance, database management, or mainframe. You will need demonstrated interpersonal skills, verbal and written communication skills, and the ability to work well in a team-based environment.

Required Professional and Technical Expertise

• At least 6 months experienceincustomer relationship management

• At least 3 years experience in Technical Leadership

• At least 2 years experience in SSO Competency Management

Preferred Professional and Technical Expertise

• At least 1 year experience in customer relationship management

• At least 1 year experience in people management, business acumen, technical experience

• At least 5 years experience in Oracle Technical Leadership

• At least 4 years experience In SSO Competency Management

• At least 3 years experience in information technology

About Business Unit

At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!

Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.