National Dentex Dental-Lab Technician I - Quality Control in Fenton, Missouri
Join National Dentex - a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 30+ labs throughout the country. Our team is growing, and we are seeking to fill a number of key positions within our organization including this opportunity at NDX Keller in Fenton, MO for a Full-Time Dental-Lab Technician.
The regular hours for this position are from 8:30am to 5:30pm, Monday through Friday, and subject to change from time to time.
This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K; and tuition reimbursement!
Primary Responsibilities and Essential Functions of the Position:
Read prescriptions, specifications and preferences received from doctor.
End of line inspection of completed cases.
In line inspection of surveys, articulated cases and wax-ups.
Screening of outgoing cases to verify accurate product and prescription and preferences were followed.
Screening of incoming cases to address concerns with doctors on returned cases and verify case has been checked in correctly.
Error tracking (internal/external remakes, credits). Log all cases that don’t pass inspection and submit all information to manager on a weekly basis for review on any of the areas stated above.
Utilize “Cases to Ship” report to expedite late cases.
Participate in communication with Technical Communications to gain information for production that will insure the success of the case and a timely return to production (product irregularities, date changes, broken model work, etc).
Provide appropriate feedback to communications/sales team leader, production leader and training regarding remake/return issues.
Follow up on cases in lab requiring specific attention, running weekly or monthly restart reports, and follow up on remake/restart cases.
Solve issues and problems requiring investigation and research in a timely manner. Report progress to the managers. Log larger issues as a “Pressure Point” on proper from and forward to proper individuals.
Participate in data entry, as requested.
All other duties as assigned.
Skills and Abilities Required:
Must be able to read, write, speak and understand English
Excellent attention to detail
Able to distinguish minor and major errors
Excellent reading and comprehension skills
Comfortable and diplomatic with returning work to technicians
Strong communication skills and ability to effectively communicate technical information.
Excellent organizational skills
Basic computer skills
Exhibits the Core Values of Keller: Honesty, Respect, Commitment, Accountability, and Communication.
Minimum Education and Experience Required:
Required: High school diploma or equivalent
No experience required
Hazardous Materials or Equipment Used:
Bard Parker Blade
General purpose cleaner
Regularly required to sit, stand, walk, and/or reach.
Exhibit fine motor skills and/or perform repetitive motions.
Regularly required to push, pull, bending and/or squatting
Lifting up to 50 lbs.
Vision capabilities: Depth perception, attention to detail and/or color
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity
- High School or Equivalent or better
- 1 year: •Minimum one (1) year of prior experience as a Dental Laboratory Technician within a Crown & Bridge dental prosthesis fabrication department.