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National Dentex Dental-Lab Technician I - Quality Control in Fenton, Missouri


Join National Dentex - a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 30+ labs throughout the country. Our team is growing, and we are seeking to fill a number of key positions within our organization including this opportunity at NDX Keller in Fenton, MO for a Full-Time Dental-Lab Technician.

The regular hours for this position are from 8:30am to 5:30pm, Monday through Friday, and subject to change from time to time.

This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K; and tuition reimbursement!

Primary Responsibilities and Essential Functions of the Position:

  • Read prescriptions, specifications and preferences received from doctor.

  • End of line inspection of completed cases.

  • In line inspection of surveys, articulated cases and wax-ups.

  • Screening of outgoing cases to verify accurate product and prescription and preferences were followed.

  • Screening of incoming cases to address concerns with doctors on returned cases and verify case has been checked in correctly.

  • Error tracking (internal/external remakes, credits). Log all cases that don’t pass inspection and submit all information to manager on a weekly basis for review on any of the areas stated above.

  • Utilize “Cases to Ship” report to expedite late cases.

  • Participate in communication with Technical Communications to gain information for production that will insure the success of the case and a timely return to production (product irregularities, date changes, broken model work, etc).

  • Provide appropriate feedback to communications/sales team leader, production leader and training regarding remake/return issues.

  • Follow up on cases in lab requiring specific attention, running weekly or monthly restart reports, and follow up on remake/restart cases.

  • Solve issues and problems requiring investigation and research in a timely manner. Report progress to the managers. Log larger issues as a “Pressure Point” on proper from and forward to proper individuals.

  • Participate in data entry, as requested.

  • All other duties as assigned.

Skills and Abilities Required:

  • Must be able to read, write, speak and understand English

  • Excellent attention to detail

  • Able to distinguish minor and major errors

  • Excellent reading and comprehension skills

  • Comfortable and diplomatic with returning work to technicians

  • Strong communication skills and ability to effectively communicate technical information.

  • Excellent organizational skills

  • Basic computer skills

  • Exhibits the Core Values of Keller: Honesty, Respect, Commitment, Accountability, and Communication.

Minimum Education and Experience Required:

  • Required: High school diploma or equivalent

  • No experience required

Hazardous Materials or Equipment Used:

  • Steamer

  • Lathe

  • Hand piece

  • Trimmer

  • Shell Blaster

  • Bard Parker Blade

  • General purpose cleaner

Physical Requirements:

  • Regularly required to sit, stand, walk, and/or reach.

  • Exhibit fine motor skills and/or perform repetitive motions.

  • Regularly required to push, pull, bending and/or squatting

  • Lifting up to 50 lbs.

  • Vision capabilities: Depth perception, attention to detail and/or color




  • Team Player: Works well as a member of a group

  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

  • Dedicated: Devoted to a task or purpose with loyalty or integrity



  • High School or Equivalent or better



  • 1 year: •Minimum one (1) year of prior experience as a Dental Laboratory Technician within a Crown & Bridge dental prosthesis fabrication department.