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CBRE Maintenance Technician, Data Center ICT 3rd Shift in HAZELWOOD, Missouri

Maintenance Technician, Data Center ICT 3rd Shift

Hazelwood, Missouri, United States

Facilities Management/Engineering/Maintenance

Requisition # 20015452

Post Date Jun 22, 2020

Data Center Technician

RESPONSIBILITIES

  • The ability to perform work independently is required:

  • Handle tape backup media and prepare for offsite storage if applicable.

  • Perform ad hoc requests as directed by on-site management.

  • Prepare and coordinate and receive incoming shipments. Compare packing lists with purchase details to ensure accurate make, model, and quantities are received. Receipt SRM.

  • Perform remote hands support e.g. power cycles, physical equipment and cabling inspections, swap out failed components, testing of copper and fiber cables, handle storage media, and enter troubleshooting commands.

  • Perform hardware installations – rack / stack.

  • Perform cable installations (routing, terminating) and testing.

  • Perform hardware cabling troubleshooting  Support Service Manager processes (e.g. Service Request, Incident, Change) by creating, updating, and closing associated tickets.

  • Support Power Maintenance Events (PME) – active involvement in the planning through an assigned role.

  • Track and maintain adequate sparing levels.

  • Perform physical audits and ensure the Service Manager database is updated and accurate.

  • Collaborate and maintain business relationships in order to meet and exceed client expectations with respect to business as usual and project activities.

TECHNICAL SKILLS

  • Ability to learn new technologies with an interest in expanding and applying this knowledge as new emerge.

  • Able to lift 50 lbs.

  • Working knowledge of Microsoft Windows and Office suite, especially Word and Excel.

  • Thorough understanding of cabling best practices (EIA/TIA-568 standards).

  • Thorough understanding of IT hardware skills (HP, Cisco, etc.).  Working knowledge of network cabling diagnostics and testing practices.

  • Good understanding of LAN/WAN/Telephony concepts e.g. TCIP, switches, routers, vLANs.

  • General understanding of the concepts of electrical theory with respect to hardware installations e.g. single phase, 3 phase, amperage, receptacle types.

EXPERIENCE

  • 2+ years of experience as a data center technician or similar discipline in a data center mission critical environment.

  • Strong technical, analytical, and problem-solving skills.

  • Ability to complete tasks and deliverables within expected timelines

  • Excellent organizational skills, strong attention to details, and willingness to learn and be methodical about following procedures.

  • Able to work independently as a part of a larger team in a global organization.

  • Able to multitask in high pressure situations and take ownership of project / tasks from planning, deployment, and post-deployment support.

EDUCATION

  • High School diploma or equivalent.

  • 2-year technical degree or equivalent work experience.

WORK ENVIRONMENT

Ability and willingness to work shifts (day, evening, overnight, and weekend) and provide on-call support on a rotational basis.

Data Center Technician

RESPONSIBILITIES

  • The ability to perform work independently is required:

  • Handle tape backup media and prepare for offsite storage if applicable.

  • Perform ad hoc requests as directed by on-site management.

  • Prepare and coordinate and receive incoming shipments. Compare packing lists with purchase details to ensure accurate make, model, and quantities are received. Receipt SRM.

  • Perform remote hands support e.g. power cycles, physical equipment and cabling inspections, swap out failed components, testing of copper and fiber cables, handle storage media, and enter troubleshooting commands.

  • Perform hardware installations – rack / stack.

  • Perform cable installations (routing, terminating) and testing.

  • Perform hardware cabling troubleshooting  Support Service Manager processes (e.g. Service Request, Incident, Change) by creating, updating, and closing associated tickets.

  • Support Power Maintenance Events (PME) – active involvement in the planning through an assigned role.

  • Track and maintain adequate sparing levels.

  • Perform physical audits and ensure the Service Manager database is updated and accurate.

  • Collaborate and maintain business relationships in order to meet and exceed client expectations with respect to business as usual and project activities.

TECHNICAL SKILLS

  • Ability to learn new technologies with an interest in expanding and applying this knowledge as new emerge.

  • Able to lift 50 lbs.

  • Working knowledge of Microsoft Windows and Office suite, especially Word and Excel.

  • Thorough understanding of cabling best practices (EIA/TIA-568 standards).

  • Thorough understanding of IT hardware skills (HP, Cisco, etc.).  Working knowledge of network cabling diagnostics and testing practices.

  • Good understanding of LAN/WAN/Telephony concepts e.g. TCIP, switches, routers, vLANs.

  • General understanding of the concepts of electrical theory with respect to hardware installations e.g. single phase, 3 phase, amperage, receptacle types.

EXPERIENCE

  • 2+ years of experience as a data center technician or similar discipline in a data center mission critical environment.

  • Strong technical, analytical, and problem-solving skills.

  • Ability to complete tasks and deliverables within expected timelines

  • Excellent organizational skills, strong attention to details, and willingness to learn and be methodical about following procedures.

  • Able to work independently as a part of a larger team in a global organization.

  • Able to multitask in high pressure situations and take ownership of project / tasks from planning, deployment, and post-deployment support.

EDUCATION

  • High School diploma or equivalent.

  • 2-year technical degree or equivalent work experience.

WORK ENVIRONMENT

Ability and willingness to work shifts (day, evening, overnight, and weekend) and provide on-call support on a rotational basis.

US Company Profile

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Los Angeles, is the world’s largest commercial real estate services and investment firm (based on 2019 revenue). The company has more than 100,000 employees (excluding affiliates) and serves real estate investors and occupiers through more than 530 offices (excluding affiliates) worldwide. CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services. Please visit our website at www.cbre.com.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

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