CompuCom Field Service Technician in Jefferson City, Missouri
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* * * Contract to Hire Opportunity * * *
We are currently in need of a Field Service Technician to perform break-fix work in Jefferson City, MO and the surrounding area (8 locations in total throughout central MO). Company car provided. Standard hours are Mon-Fri, 8 am to 5 pm with occasional overtime.
Must maintain good customer focus meeting deadlines and service level agreements (SLAs)
Maintains, analyzes, troubleshoots, and repairs desktops, laptops, servers, printers, and POS
Will perform Printer support including hardware break-fix, IMAC, and project work
Works under general supervision
1+ year(s) IT and printer support experience
1+ year(s) of customer service experience
POS support skills preferred
Need to be very personable as they will be interacting with a wide range of users and environments
Project Management services
Lexmark Hardware Certifications
Top 2 Must-Haves:
Excellent customer service – these are client-facing positions and engaging store personnel and supporting them is critical to our success
Strong hardware troubleshooting skills
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e X cell ™ Supports Equal Employment Opportunity* e X cell ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com .