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CompuCom Field Service Technician in Jefferson City, Missouri

At e X cell , we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people.

* * * Contract to Hire Opportunity * * *

We are currently in need of a Field Service Technician to perform break-fix work in Jefferson City, MO and the surrounding area (8 locations in total throughout central MO). Company car provided. Standard hours are Mon-Fri, 8 am to 5 pm with occasional overtime.

  • Must maintain good customer focus meeting deadlines and service level agreements (SLAs)

  • Maintains, analyzes, troubleshoots, and repairs desktops, laptops, servers, printers, and POS

  • Will perform Printer support including hardware break-fix, IMAC, and project work

  • Works under general supervision

Required qualifications:

  • 1+ year(s) IT and printer support experience

  • 1+ year(s) of customer service experience

  • POS support skills preferred

  • Need to be very personable as they will be interacting with a wide range of users and environments

  • Project Management services

Preferred qualifications:

  • A+ Certification

  • Lexmark Hardware Certifications

Top 2 Must-Haves:

  • Excellent customer service – these are client-facing positions and engaging store personnel and supporting them is critical to our success

  • Strong hardware troubleshooting skills

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e X cell ™ Supports Equal Employment Opportunity* e X cell ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com .