Pegasystems, Inc. Lead Experience Designer in Jefferson City, Missouri
Lead Experience Designer
Job Category: User Experience/Design
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Meet Our Team:
We’re a growing collective of passionate, independent design leaders who are the tip of the spear in promoting human-centered philosophy to solve mission-critical problems across a portfolio of Fortune 500 clients. We champion the fact that great experiences equal great business, and our team is central to both our clients’ and company’s success. We’re a growing collective of passionate, independent design leaders who are the tip of the spear in promoting human-centered philosophy to solve mission-critical problems across a portfolio of Fortune 500 clients. We champion the fact that great experiences equal great business, and our team is central to both our clients’ and company’s success.
Picture Yourself at Pega:
As designers, we all talk about wanting our work to have an impact. At Pega, yours will be on a global scale, solving a variety of problems in real-time while helping household names gain a better understanding of themselves and their customers. As a Design Lead, you will get to the heart of an end user’s needs, behaviors, and emotions from the start of the engagement. You will work with business stakeholders, analysts, and delivery teams to drive better customer outcomes, ensuring solutions are adopted and embraced.
What You'll Do at Pega:
Engage in research efforts to understand users’ objectives, obstacles, needs, frustrations, and motivations and translate those findings to relevant insights
Collaborate with stakeholders and project team members through divergent & convergent design exercises
Provide day-to-day design leadership throughout the Agile development process, including elaboration, grooming and playbacks
Design and conduct user testing throughout development, drawing insights from results and keeping the user’s voice alive throughout the process.
Who You Are:
You are an inquisitive problem-seeker who has profound empathy for users
You are an intensely proactive doer who pursues the whole story
You have leadership experience in UX, IXD, and IA
You are comfortable with facilitating design workshops
You have a nose forsimplicity and truth between the lines of ever-evolving business processes andan appreciation for technology
You are a natural storyteller and genial presenter who can distill amorphous and complex concepts into something that’s easy for others to grasp at all levels of an account
You are a lifelong learner, seeking the latest information both in design tools, methods, and product information
What You've Accomplished:
You have aBA/BS Degree or equivalent work experience
You have 7 years hands-on in your chosen field
You have 3 years leading teams
You have experience consulting and acting as an experience advocate for internal and/or client-facing teams
Pega Offers You:
A rapidly growing yet well-established business
A culture of openness and the autonomy to lead
Opportunity to grow and develop your career with the support and mentorship of senior leaders
The chance to solve complex business problems for Fortune 500 companies in a variety of industries
The world’s most innovative organizations as referenceable clients
The ability to move seamlessly between different customer audiences and collaborate to build an appropriate and successful experience vision
Job ID: 11010
As anand Affirmative Action employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.
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