Nelnet Software Application Developer - CampusGuard in Jefferson City, Missouri
Nelnet is a student loan servicer that's grown into a fiber internet pioneer, real estate investor, and software provider. But that's just the beginning. With 6,500 associates and growing, we take our business wherever superior customer experiences and ingenuity are needed.
The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.
CampusGuard, a Nelnet Company, provides information security services to campus-based organizations including education, healthcare, hospitality, and state and local government. As a full-service information security firm, we leverage our knowledge combined with the industry standards to provide our customers with world-class information security and compliance services.
As part of our Operations Team, the Software Application Developer will work with the other members of the internal system support team to further develop our new customer compliance portal, CampusGuard Central®. This internally-built platform is used by our customers to track and report their compliance status against the many standards they are required to achieve. The qualified individual in this position will:
• be responsible for developing and delivering new features for CampusGuard Central, as well as evolving the environment to better serve our customers’ business goals
• support system scope and feature growth/improvement through research, combined with an understanding of applicable business systems and industry requirements
• appropriately tie business requirements to technical and procedural solutions
• recommend and work with third party vendors as required
Responsible for development and maintenance of CampusGuard's customer compliance portal, CampusGuard Central®
Participate in requirements gathering and other planning discussions
Research to identify the best solution for a desired feature
Develop new features and entirely new modules with integration into the existing system
Assist with and support release scheduling, system QA, rollout, etc.
Support customers and staff in efficient and timely resolution of bugs or system errors
Provide documentation for developed features to be included in formal application documentation.
Identify test scenarios, develop test scripts, and create expected results for use in test cycles.
Work directly with Operations Team for standard, emergency, and maintenance activities to ensure proper communication has occurred.
Participate in the scheduling discussions for new development and maintenance releases.
Support and educate application owner so that they can train staff on new releases.
Provide timely responses to requests for support or sales questions.
Identify potential process improvements for both business and technical teams.
Perform other duties as requested by management.
Bachelor’s Degree in Computer Science or Bachelor’s degree with commensurate experience.
COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:
Self-directed and highly motivated to deliver the best experience for system users.
Ability to work with both technical and non-technical staff.
Strong multi-tasking, interpersonal, problem solving, and analytical skills.
Ability to think outside the box when looking for solutions or options.
Strong skills in requirements gathering techniques, methods, and practices.
Strong logical understanding of databases and data structures.
Proven ability to guide complex system portfolios and assist management set strategic direction.
Strong verbal and written communication skills with the ability to communicate at all levels of the organization.
Colorado residents; pay range for this role is $80,000 - $110,000
Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK (http://nelnetinc.com/careers/benefits/) .
Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Nelnet Corporate Recruiting.
Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or firstname.lastname@example.org .
Nelnet is a Drug Free and Tobacco Free Workplace.
Nelnet is a leading student loan servicer – but we’re even more than that. We’re a professional services company, telecommunications innovator, and K-12 and higher education expert (and that’s just the shortlist). For over 40 years, we’ve been serving our customers and making their dreams possible.
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