THE CHILDRENS MERCY HOSPITAL Analyst Microcomputer Products PCN in Kansas City, Missouri
JOB RESPONSIBILITIES:less thanbr> Provide technical support as the first person the end-users will contact for all Information Systems supported systems. This position will take the end-users requests and will decide how to best support them by troubleshooting, analyzing and resolving issues to provide a quick resolution. This position also manages the computer inventory for the company and is responsible for coordinating the return and repair of any computer hardware. This position is responsible for configuring and installing operating systems and software necessary with routine updates.less thanbr> QUALIFICATIONS:less thanbr> * Bachelor's degree and 1-2 years' experience with PC support, applications support.less thanbr> * 3-5 years' experience may be accepted in lieu of degreeless thanbr> * Can demonstrate understanding in using computer networks, PCs and printer.less thanbr> * Can perform basic troubleshooting skills on PCs and peripherals.less thanbr> * Has the ability to grasp and implement new concepts by reading manuals.less thanbr> * Ability to work with little supervision.less thanbr> * Ability to communicate with others professionally.less thanbr> * Software application skills e.g. Microsoft Office Suite. Troubleshooting computer hardware, Windows, Microsoft Office.less thanbr>less thanbr>EEO Employer/Disabled/Vetless thanbr>less thanbr>less thanbr>less thanbr>less thanbr>Employer's Job# 15752less thanbr>Please visit job URL for more information about this opening and to view EOE statement.