Job Information
Randstad Call Center Rep in kansas city, Missouri
Call Center Rep
job details:
location:Kansas City, MO (remote)
salary:$15.50 per hour
date posted:Tuesday, March 23, 2021
experience:Entry Level
job type:Temporary
reference:AB_3601235
job description
Call Center Rep
Are you looking for the next steps in your call center career? Take that first one by applying to be a CSRI (Customer Service Representative). If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you! The ideal candidate has previous experience as a Customer Services Representative or experience in a related position.
Responsibilities
Receives inbound calls from customers and provides answers to questions
Updates call record. Data entry
Transfer calls to Tier II CSR's
Adjusts to changes in work schedules and adheres to shift requirements
Work in a variety of systems to perform required tasks.
Manage prioritized tasks in a time-sensitive environment.
Perform other tasks as assigned by leadership.
Benefits of working with Randstad:
Benefits of the Job
Work from home
$100 Referral Bonus after 3 weeks of perfect attendance
$100 Employee Of the Month
$50 Weekly Perfect Attendance Drawing
Employee Discounts on Cell Phone bills, Car Rentals, Hotels, 401K
The essential functions of this role include:
working in a smoke free environment
working weekends
Skills
Telephone Etiquette
Customer Service
Active Listening
Call Center Support (1 year of experience is preferred)
Basic Computer Skills
Basic Software Skills
Empathy
Adapting to Change
Call Center
Typing Skills
Interpersonal Sensitivity
Education
- High School (required)
Qualifications
Years of experience: 2 years
Experience level:Entry Level
Shift: First
Working hours: 7 AM - 7 PM
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.