Kansas City Southern Railway Crew Resources Manager in Kansas City, Missouri
Crew Resources Manager
30000278 - 12142020
This position assists in ensuring the efficient management and movement of train and engine crews utilizing the Crew Call system. It assists in coordination of lodging and transportation for crews with lodgin and taxi companies.
Will develop and use a specialized skill set to complete a wide range of tasks and procedures with a limited degree of supervision. Takes a broad approach to problem solving. Acts as an informal resource for team members with less experience. Delivers work, which often impacts quality of team output to agreed timescales, service levels or similar metric.
Assists in handling all crew call exceptions
Helps manage the crew call system to support the transportation plan
Helps make hotel reservations for crews
Coordinates with taxi companies to transport crews when needed
Assists in issuance of bulletins and abolishment notices for train and yard jobs
Helps with creation of daily and monthly reports
Monitors and regulates crew boards at each location
Helps the resource team achieve departmental goals for crew utilization and availbilty
Exemplifies KCS Vision, Values, and Culture in each and every interaction with team, clients, and stakeholders
High School diploma or equivalent
Minimum two (2) years of relevant operations experience, or equivalent combination of education and experience
Acumen in one or more disciplines of railroad operations
Experience with taking calls
Shift work is an essential function of this job. Employees must have the ability and willingness to support mission critical railroad operations which run 24 hours per day/7 days per week, working various 12 hour shifts as assigned. Schedule assignments may include after-hours, weekends and holidays
This position may require minimal travel up to 10% of the time
The duties, responsibilities and qualifications in this posting are representative categories to be used by an applicant in deciding whether to apply for the position. These general guidelines do not constitute an exhaustive list of qualifications or essential functions of the position.
We are proud to be an EEO/AA Employer/Veterans/Disabled. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Kansas City, Missouri, United States