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CompuCom Dispatch Support Technician - Printers, Desktops / Laptops, Servers in Kansas City, Missouri

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Dispatch Support Technician - Printers, Desktops / Laptops, Servers

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Ref No.:

19-02713

Location:
Kansas City, Missouri

Take your career to the next level with e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ . We offer jobs with Fortune 1000 companies nationwide AND invest in your career development through our generous, annual training contribution.

* * * Contract to Hire Opportunity * * *

We are currently in need of a Dispatch Support Tech to perform break-fix work in the Kansas City area. Please note that hours will vary, and the candidate must be flexible to include nights and weekends.

  • Technician will travel to each client's location to provide services

  • Must maintain good customer focus meeting deadlines and service level agreements (SLAs)

  • Maintains, analyzes, troubleshoots, and repairs desktops, laptops, servers, etc.

  • Will perform Printer support including hardware break-fix, IMAC, and project work

  • Works under general supervision

    Required qualifications:

  • 1+ year(s) supporting printers and/or MFDs (multi-function displays), including software and break-fix

  • 1+ year(s) of customer service experience

  • Reliable transportation required (this is a driving position – reimbursed accordingly)

  • Must be able to work staggered or late shifts possibly including evenings and/or weekends

  • Need to be very personable as they will be interacting with a wide range of users and environments

  • Ability to work on a ladder or lift required

  • Ability to lift up to 50 lbs. required

    Preferred qualifications:

  • CompTIA A+ certification

  • OEM Printer Warranty certifications

  • OEM Laptop / Desktop Warranty certifications

  • Server experience would be a bonus

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ ™ Supports Equal Employment Opportunity* e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com at http://www.excell.com/ .

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