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Commerce Bank Payments Supervisor in Kansas City, Missouri

About Working at Commerce

Wouldn’t it be great to build your career at a bank that’s known for helping people with their financial challenges? That’s exactly what you’d be doing when you join the team at Commerce Bank. We’re looking for teammates who are ready to do whatever it takes to help our customers with their everyday financial needs. You’d be helping yourself too, because Commerce has a tradition of recognizing and rewarding team members for their talent, skills and contributions.

No wonder we’ve been an industry leader for over 150 years and have developed a reputation as a great place to work in the financial services world. If you’d like to be a part of a team and culture that is respected by its peers and in your community, we should talk. We’re always looking for the best and brightest.

Job Category:

Grade 09


Location: 811 Main St, Kansas City, Missouri 64105


Job Expectations:

This position oversees the daily operations of Commerce Bank’s item processing teams: Retail Lockbox, Payment Processing, and Invoice Processing. The Supervisor oversees reporting, tracking, and coaching of employees in accordance with established procedures. This includes the timely and accurate completion of department’s work.• Motivate team members to meet production and quality goals• Identify opportunities for efficiency• Maintain SLA’s • Oversee department workflow and effectively communicate decisions, priorities and relevant information to team members• Provide guidance to employees on departmental projects/issues, coach and develop training plans, lead development conversations and answer day-to- day questions for team members• Perform other duties as assignedWork Schedule: Monday-Friday, 8:00AM-5:00PMKnowledge Skills & Abilities:• Strong coaching, mentoring, and training skills • Excellent communication skills, including active listening skills • Excellent analytical thinker and problem solver • Possess business acumen to make timely and sound decisions• Proven ability to build and lead diverse teams to achieve significant results • Ability to set aggressive yet achievable goals and monitor to drive results• Ability to develop and coach team members with proven ability to achieve results through collaboration and teamwork• Self-starter with strong decision-making skills and the ability to effectively communicate and interact with all levels of the company, clearly expressing ideas and concepts, both verbally and in writing• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core ValuesEducation & Experience • College degree or combination of education and equivalent work experience• Prior supervisory experience preferred• Remittance processing / bank operations experience preferred

Time Type:

Full time

Commerce Bank has been awarded numerous awards for our company culture. We have been included on distinguished lists such as Forbes’ Best Midsized Employers, Forbes’ Best Employers for Women, and Korn Ferry’s Engaged Performance Award. You’ll see the difference for yourself when you join the team.

Why Commerce?

Inclusion and Diversity at Commerce

How to Join Our Team

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Equal Opportunity Employer

Commerce Bank is proud to be an Equal Employment Opportunity employer and believes that every individual should have the opportunity to work at a job for which he, she or they qualifies. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, gender, gender identity, gender expression, veteran status, disability status, or any other applicable characteristics protected by law.

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