Robert Half International PC Technician in KANSAS CITY, Missouri

Robert Half is looking for motivated individuals who will be responsible for microcomputer installations, troubleshooting and desktop application support for all desktop PCs within the Kansas City facility. REPORTS TO: Network Systems Manager ESSENTIAL DUTIES AND RESPONSIBILITIES: ? Provides desktop technical support in a Microsoft Windows environment. ? Resolves hardware, software, and network issues as required. ? Resolves printer issues as required. ? Proactively seeks improvements in customer service and system availability/reliability (network troubleshooting). ? Assists in the establishment of processes and standards to ensure efficiencies and effectiveness of IT resources (help to standardize desktop environments and meet Companies guidelines). ? Assists in the completion of several technology replacement and upgrade projects. ? Provides server support by changing, managing, and storing tapes. ? Possesses and displays strong interpersonal and communications working with team members, other departments and external customers on occasion. ? Performs job responsibilities in compliance with ISO/TS 16949; ISO 14001; and OHSAS 18001. QUALIFICATION REQUIREMENTS: ? To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MATHEMATICAL SKILLS: ? Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY: ? Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. COMPUTER SKILLS: ? To perform this job successfully, an individual should have Windows XP and Windows 7 experience; the ability to demonstrate good working knowledge and technical knowledge of Office 2003, 2007 and 2010; the ability to troubleshoot desktop printer and local network connectivity problems; possess and demonstrate a strong customer support attitude communication skill coupled with a willingness to improve processes. ? The above statements are intended to describe the general nature and level of work being performed by the person or persons assigned to this position. They are not intended to be a complete and exhaustive list of all responsibilities, duties, and skills required.

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Req ID: 02380-0010565512

Functional Role: Hardware Technician

Country: USA

State: MO

City: KANSAS CITY

Postal Code: 64132-2376

Compensation: $20.00 to $30.00 per hour

Requirements: PC Desktop - Workstation