Humana Senior IT Disaster Recovery Engineer in Kansas City, Missouri
The Senior IT Disaster Recovery Engineer assists in development of risk management procedures, business continuance scenarios, contingency and disaster recovery plans for central and distributed systems and networks to maintain operations during downtime and/or major disasters. The Senior IT Disaster Recovery Engineer work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.
The Senior IT Disaster Recovery Engineer engages in all facets and activities of the DR Program and expected to:
Implement policies and procedures for disaster recovery planning for on-prem and cloud solutions.
Manage recovery plan development and maintenance activities to ensure plans are current and compliant
Manage the test lifecycle supporting and facilitating testing with infrastructure and applications teams.
Understands and advocates DR Program strategy while executing activities with IT teams.
Able to join and contribute to DR in the cloud transformation efforts.
Comfortable leading discussions and educating business and IT partners in matters concerning DR methodology, practices, roles and responsibilities.
Highly experienced in engaging infrastructure and application teams to collaborate on discussions and requirements for disaster recovery including experience with recovery and system processes
Solid understanding of IT infrastructure, application and operations environment structure
Able to work successfully as a member of a team through collaboration and support.
Proven ability to influence and collaborate with internal and external resources.
Makes decisions on moderately complex to complex issues, ability to solve problems and address obstacles.
Capable of managing multiple assignments/priorities in a fast-paced environment using discernment, organization, time and objectives management.
Exercises considerable latitude in determining objectives and approaches to assignments.
Provides project leadership, when needed, for the purpose of planning, directing, controlling, developing and maintaining the Disaster Recovery program.
Knowledge of Crisis Management, Business Continuity and Event Management practices
Understands that Disaster Recovery professionals can be called in to support test exercises or unplanned outages off regular business hours as necessary
Strong verbal and written communication skills; capable to report progress, status and other pertinent information to partners and leaders
Advanced skills in Microsoft Office products (Word, Excel, PowerPoint, Project, Visio, SharePoint) with an ability to produce professional documents
Some, but limited travel required (no more than 15%)
Bachelor's degree or equivalent experience
5 or more years of DR and/or IT operations experience
Must be passionate about contributing to an organization focused on continuously improving
Strong Excel and/or metrics experience preferred
Power BI experience a plus
ITIL certification a plus
RSA Archer experience a plus
Service Now experience a plus
Scheduled Weekly Hours
Mission: At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms –when and where they need it. Our employees are at the heart of making this happen and that’s why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first.
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