Rich Products Corporation Production Technician (494918200) in Lees Summit, Missouri

Rich's has been able to pull off something rare in the business world: a culture that successfully blends the latest business practices with family values. That means our associates are able to work for a great company while also benefiting from a work environment that fosters world class professionalism combined with family intimacy. Our benefit offerings are reflective of this unique blend of Life, Work and Family .PURPOSE STATEMENTAbout Usf'real, a wholly-owned subsidiary of Rich Products Corporation, designs, sells and markets authentic milkshakes, smoothies and frappes all made from real ingredients - ice cream, fruit, milk and coffee. Consumers freshly blend our delicious products in our patented blender in over 20,000 locations worldwide. We are based in Emeryville, CA with a Customer Support Center in Lee's Summit, MO. We are passionate about what we do and we also believe work should (and can) be fun.About the OpportunityThe Production Technician position is a key part of our customer-focused philosophy, and thus your primary goal will be to provide exceptional customer service to our customers. In this role you will repair equipment for f'real customers and equipment owned by f'real. In this role you will also build and package parts to be sold to customers. Providing exceptional customer service in a fast-paced, high-volume environment is critical. This position will be based in our Lee's Summit, MO office and will report directly to the Production Team Lead.KEY ACCOUNTABILITIES/OUTCOMESRepair f'real equipment (blenders, freezers and other equipment)Prepare SBC, SSD, UIM's and other electronic blender parts for shipmentAssist with special one-time projects that may include light fabrication and design workOther duties as requested by managementKNOWLEDGE/SKILLS/EXPERIENCEAbout YouWe're looking for a highly-motivated, smart and conscientious person who is passionate about consumer products. You should have excellent technical skills with a great customer support background. You should be comfortable taking the bull by the horns, working independently and as a team. You will be an integral member of a fairly small, very tight knit working team, so great team work, an enthusiastic can-do attitude and a sense of humor will be essential.Qualifications and RequirementsHigh school diploma or GED required - Bachelor's degree or related work experience preferredExcellent communication skills and pleasant mannerPrior customer service experiencePrior assembly experience or technical backgroundFlexible and calm under pressureGreat problem-solving/investigative skillsFantastic interpersonal skillsTeam oriented individual; cooperative and ability to adapt in a changing environmentStrong attention to detailExcellent computer skillsRich Products Corporation, its subsidiaries and affiliates ("Rich's"), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Human Resources department if you need assistance completing this application or to otherwise participate in the application process.