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Randstad Sr Data Analyst in richwoods, Missouri

Sr Data Analyst

job details:

  • location:Richwoods, MO (remote)

  • salary:$28 - $35 per hour

  • date posted:Wednesday, February 17, 2021

  • job type:Temp to Perm

  • industry:Professional, Scientific, and Technical Services

  • reference:822215

job description

Sr Data Analyst

job summary:

Description:

The IT Coordinator plays a crucial role on our Product Support/Tier II team and will provide services to the entire DataVerify IT organization. As an IT Coordinator, you will assist in many IT functional areas including; helpdesk, business analysis, batch processing, program increment administration, process documentation, release management coordination, and problem defect root cause analysis. Challenging your skills and expanding your knowledge base will be part of your daily routine as an IT Coordinator

Responsibilities:

  • Assist in the creation and maintenance of IT support and procedural documentation

  • Respond to ticket, email and telephone support requests

  • Assist with creating new users for internal employees

  • Provide technical support for DRIVE and supporting scheduled tasks

  • Assist with batch processing and XML integration testing

  • Act as link between end users and customer support

  • Provide QA support where identified

  • Liaise between release management, product management, development and operations for incident and change management meetings.

  • Assist in the monitoring of system and network performance specific to DRIVE

  • Perform troubleshooting, data restoration, escalating when necessary

  • Perform maintenance activities (e.g. backups), and other duties, as directed

  • Collaborate with other professionals to maintain standards and functionality

Qualifications

  • BS/BA in information technology or computer science or related field or equivalent related experience preferred, but not required

  • Experience in Information Technology or similar background

  • Experience in help desk support is preferred.

  • Knowledge of IT systems and applications.

  • Ability to troubleshoot and repair issues related to DRIVE.

  • strong communication and interpersonal skills.

  • Great attention to detail.

  • Excellent organizational and coordination abilities.

location: Richwoods, Missouri

job type: Contract

salary: $28 - 35 per hour

work hours: 10pm to 7am

education: Bachelors

responsibilities:

  • Assist in the creation and maintenance of IT support and procedural documentation

  • Respond to ticket, email and telephone support requests

  • Assist with creating new users for internal employees

  • Provide technical support for DRIVE and supporting scheduled tasks

  • Assist with batch processing and XML integration testing

  • Act as link between end users and customer support

  • Provide QA support where identified

  • Liaise between release management, product management, development and operations for incident and change management meetings.

  • Assist in the monitoring of system and network performance specific to DRIVE

  • Perform troubleshooting, data restoration, escalating when necessary

  • Perform maintenance activities (e.g. backups), and other duties, as directed

  • Collaborate with other professionals to maintain standards and functionality

qualifications:

  • Experience level: Experienced

  • Minimum 4 years of experience

  • Education: Bachelors

skills:

  • SQL (4 years of experience is required)

  • Analysis Services (3 years of experience is required)

  • Data Analysis (3 years of experience is required)

  • Excel

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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