Rose International INC Analyst in Saint Louis, Missouri

Position Title: Analyst

Position Number: 300029

Location: Saint Louis, MO

Desired Skill Set:

Avaya, Circuitry, PBX, ServiceNow, Telecommunication, Voice Communications

Position Description:

C2C and STEM-OPT are not available

Only U.S. Citizens and those authorized to work in the U.S. can be considered as W2 candidates.

Voice Analyst

St. Louis, MO 63110

Contract Length:

12 months

Shift:

40 hours per week (8:00a-5:00p), working remotely is not an option, 10 hour days are not negotiable. On-call rotation required every 6 weeks

Travel:

Between Client local facilities

Project Information:

Staff augmentation for our telecommunications team

Daily Responsibilities: PBX Move, Adds and Changes (MACs)

Technical Skills:

Five (5) years telecommunications experience - Areas as follows: Avaya PBX experience: Intermediate to Advanced; Circuit/trunking knowledge: Basic to Advanced

Must Haves for this position:

The only MUST have is Avaya PBX experience. Any/All other areas listed below are a plus.

Additional information:

BJC PBXs types are as follows: Avaya 91%, Nortel 7%, Cisco 2%

Supporting IVR, call centers, vectoring, CMS

Wireless service: Ascom, Zebra, Vocera

Call Recording: Calabrio

Pagers: American Messaging & Spok

Voicemail: AVST & Call Pilot

Faxing: Faxcom & Right Fax

Circuits: AT&T, Windstream, Charter and CenturyLink

ServiceNow: Technical support management tool

Job Description Summary

Under general supervision, responds to and supports all voice technical control hardware and software issues. Responsible for participating in voice infrastructure design and planning for assigned facility.

High School Diploma or GED required

< 2 years of experience

#CBRose#

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Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify).

(Posting required by OCGA 13/10-91.)