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TKC Holdings, Inc. Implementation Analyst FT Keefe Corporate in Saint Louis, Missouri

DESCRIPTIONless thanbr> The Keefe Group Implementation Analyst will execute and deploy technology implementation projects across multiple business and product lines. The success of the deployment is accomplished by managing the projects tasks throughout the entire project life cycle. The Implementation Analyst involves extensive customer interaction and execution of deliverable tasks. The Analyst will execute and deploy technology and services at client sites, following information gathering, analysis, and mapping of the client s workflow and processes.less thanbr> ESSENTIAL DUTIES AND RESPONSIBILITIES:less thanbr> * Execute and deploy customer project work plans and transition plans.less thanbr> * Hands on configuration of various software / technologies / services / interfaces on Keefe Group hardware for delivery and deployment at customer sites.less thanbr> * Execute hardware, software, and new technology upgrades and maintenance of Keefe Group systems deployed to customer sites and regional distribution centers.less thanbr> * Prioritize and manage multiple complex projects within time, technical, and resource constraints.less thanbr> * Develop training session plans that are designed to enrich the knowledge and understanding of the Keefe Group proprietary software and technologies to specific end user audiences.less thanbr> * Execute varying levels of training to Keefe Group customers at customer facilities nationwide on the use of Keefe Group systems products.less thanbr> * Execute training to Keefe Group operations staff when new technologies and/or upgrades are introduced.less thanbr> * Configure and execute systems integration projects based on varying customer needs from initiation to completion.less thanbr> * Document all service, training, configuration, and upgrade activities.less thanbr> * Provide escalation help to the support team concerning customer project deployments involving new and existing software / hardware technologies.less thanbr> * Provide advanced problem solving, troubleshooting, and system consultation as needed to customers.less thanbr> * Provide recommended accounting guidelines within the Keefe Group proprietary financial software along with assistance in customer financial reconciliation / balancing.less thanbr> * Provide solutions and input on project problems and challenges.less thanbr> * Direct the work of our onsite vendors relating to the installation of our hardware.less thanbr> SUPERVISORY RESPONSIBILITIES:less thanbr> This position has no supervisory responsibilities.less thanbr>MINIMUM REQUIREMENTSless thanbr> EDUCATION AND/OR EXPERIENCE:less thanbr> Six to twelve months minimum experience as a Keefe Group IT Support Analyst; or an Associate's degree A. A. or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.less thanbr> LANGUAGE SKILLS:less thanbr> Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.less thanbr> MATHEMATICAL SKILLS:less thanbr> Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.less thanbr> REASONING ABILITY:less thanbr> Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.less thanbr> CERTIFICATES, LICENSES, REGISTRATIONS:less thanbr> Valid driver s license.less thanbr> OTHER SKILLS AND ABILITIES:less thanbr> * Pro-active

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