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MOSELEY TECHNICAL SERVICES, INC. On-site Technology Support Specialist in Saint Louis, Missouri

On-site Technology Support SpecialistJob ID # 2021-13401Contract Opportunity Location: St. Louis, MissouriIndustry: Aerospace and Defense Minimum Clearance: TS/SCI Clearance W/ Poly Minimum Education: Bachelors DegreeMinimum Experience: 2 YearsWhat Youll Do: Provide an opportunity to develop the cutting-edge technology that supports some of our nation's fundamental defense services.Work closely with esteemed clients to develop solutions that allow them to carry out high-stakes national security missions.Work with collaborative teams to perform technical activities that impact the design and manufacturing of advanced electronic systems.Enhance their skill set by working among a talented and technically accomplished group of colleagues.Provide on-sitesupport at a designated customer location to sustain and perform system support task for a real word, real-time, system information data gathering and analysis system.Interface directly with system users to capture and resolve system performance problems. Support tasks require the candidate operate as a member of a larger on-sitesupport team, working collectively with team members to meet the current supportscopeof thesystem, while searching for ways to improve our level of support for identified system operational requirementsMAAS Field Service Representative (FSR) responsible for providing on-sitetechnical support to MAAS exploitation systemsFSR team member working in conjunction with larger 24x7 on-siteFSR support team for system sustainment activities and supportWork collectively with the broader on-sitesystem sustainment team to ensure our system support procedures promote group thinking and a cohesive support strategyParticipate in technical meetings and discussions concerning the operational performance and performance reliability of our real world data analysis systemResearch technical disciplines and protocols concerning imagery data sets processed by our system to better understand the data and its relevance to customer mission operational supportBe a liaison for system users, capturing critical system performance feedback presented by the customer and ensuring that information is presented to engineer management for dissemination to key system stake holdersWhat Youll Need: TS/SCI Clearance W/ PolyCompetitive salary and generous health and personal benefits,Enjoy a flexible work environment where contributions are recognized and rewarded.MS Windows 10/7/XPServer 2003-2008R2Support the following OS and software: MS Windows 7 and XP Workstations, Windows 2003 and 2008 Server Administration, Active Directory, MAAS (Multi-int Analysis and Archive System), MS Office Suites, Adobe Suites, Corel Paint Shop Pro, Sensor Systems Remote View Pro ELT,Symantec Anti-Virus, Veritas Back-up Exec, Easy CD Creator, Mozilla, and Internet Explorer Web BrowsersReport information through weekly site communications group meetings, weekly status reports, and monthly logs to team members and GDMS managementKnowledge of the imagery exploitation life-cycle, and various imagery systemsA deep understanding of video encoding technology to include MPEG-1, MPEG-2, and H.264 formatsA understanding of meta-dataformats leveraged by still and motion imagerydatasensorsExperience managing large scale storage solution to include the terminology associated with library based solutions used to archive video contentExperience identifying IT System related problems and submitting tickets to request support from Enterprise Architecture EntitiesThe ability to prioritize IT problems based on their impacts to mission operations at siteThe ability to articulate IT problems with other team technicians to promote communication and coordination across the hardware and software support teamShows a wiliness to work directly with customers face to face to address and resolve system related issuesDemonstrates a wiliness to provide support to customers in a real world high stress support environmentDemonstrates good communicat