Textron Shop Manager - Textron GSE in Saint Louis, Missouri
Shop Manager - Textron GSE
About Textron GSE
The Textron GSE family of brandsrepresents ground support equipment product lines and service solutions thathave served the world’s airlines, freight carriers and airports for more than150 combined years. The portfolio includes a full lineup of conventional andtowbarless pushbacks, baggage tractors, tow tractors, belt loaders, one-man andtwo-man deicers, ground power units, air starts, and air conditioning units, offeredunder the TUG™, Douglas™, Premier™, and Safeaero™ brands. These products arebuilt in manufacturing facilities and serviced in airport shops around theworld.
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Direct and coordinate all service activities to meet customer schedules and goals.
Manage daily, weekly and monthly performance against established financial goals and metrics.
Check and report on status of service and act to eliminate delays and parts shortages.
Manage workforce headcount, schedules (time off request, attendance), payroll, and employee relations (discipline).
Manage accurate inventory levels and part tracking.
Develop and implement continuous improvement opportunities and employee training needs.
Drive root cause corrective action problem solving initiatives to achieve improved safety, quality, delivery and cost.
Ensure adequate supply of tools, equipment, and materials for efficient location operations.
Assist with recommendations regarding workplace layouts, service methods and efficiencies by auditing operations to improve service flow and reduce costs.
Education: Bachelor’s degree in business, engineering or related field required
Years of Experience: 4 or more years of experience in business, customer service, or equipment repair industries required
Software Knowledge: Microsoft Office Applications (PowerPoint, Excel, Word)
Must possess a valid driver license and comply with TSV pool, fleet, and DOT policies
Must be able to obtain an airport issued ID badge
Demonstrated knowledge of Diesel Engines, Electrical systems, Hydraulics, and Generators
Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.
Pay Transparency Policy Statement
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise, have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
Job Product Support
Primary Location US-Missouri-Saint Louis
Recruiting Company Textron Specialized Vehicles
Job Level Manager with Direct Reports
Shift First Shift
Req ID: 288267