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Kforce Systems Administrator in Saint Louis, Missouri

Kforce has a client that is seeking a Systems Administrator in Saint Louis, MO.Summary:As a part of the Support Operations Team, you will be responsible for fielding online and inbound calls from the client base providing administration and maintenance support to production servers running RedHat, CentOS, Debian, Ubuntu, and Window Servers. This role is the primary line of communication with the clients and is responsible for seeing the full resolution of service requests and ensuring that they are completed in a timely manner. Support Operations - System Administrators provide support, advice, and assistance to consumers and businesses with technical, hardware, and software system problems. Administrators generally deal directly with developers, executives and end users, administrators must be able to effectively communicate answers in a way they can understand.Primary functions are to coordinate and execute tasks/assignments such as:

  • Responding to the Operations telephone line, online incident system, online chat and other communications methods that may be implemented

  • Analyze customer environments for possible opportunities to improve performance and/or solve issues before and/or after client requests

  • Perform active monitoring of system and capacity monitoring systems

  • Monitor service requests as they are submitted to ensure timely responses. Ensure that all SLA commitments is met

Special Working Conditions

  • 24x7 team accessibility.

  • Shift work/weekend work.

  • Minimal travel (0%-10%)

  • On-call rotation participation

  • Strong analytical and problem solving skills

  • A strong sense of urgency to resolve issues efficiently for clients

  • A strong sense of responsibility and initiative

  • A strong desire to learn and improve

  • Prioritize and organize task carefully and accurately

  • Accept constructive criticism from peers

  • Excellent interpersonal oral and written communication skills

  • Flexibility to work independently and as part of a team based on shift or project

  • Dedication and commitment to delighting our customers

  • Communicate well with all levels of management and company personnel

  • Handle multiple tasks and assignments with potentially varying priorities

  • Make decisions and solve problems while working under pressure

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Years

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