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Robert Half International Systems Analyst in SAINT LOUIS, Missouri

Description

Robert Half Technology is seeking an EPIC Clinical Systems Analyst for long term contract with a St. Louis client. This analyst is responsible for the design, build, testing, installation, and support of software applications required for the deployment and support of the Epic electronic medical record (EMR) system. If you possess broad knowledge of application integration and data flow, as well as extensive experience in on-site installation and support of Epic, this might be a fit for you!

Primary Responsibilities:

  • Designing and modifying screens, design and configuring reports, and application workflows to support the organizational team, this individual will provide expert and creative solutions to user requirements and problems.

  • Takes the initiative to research, resolve and respond to inquiries during the deployment and ongoing maintenance/support phases of the program. Requires EMR implementation experience coupled with knowledge of processes and workflows common in inpatient and ambulatory settings and advanced computer skills.

  • Acquiring knowledge of EPIC clinical or revenue software, working independently in completing assigned project tasks, and executing the following tasks as part of a clinical or revenue systems support and implementation: building system components, testing, documentation of workflows and other project information, implementation support and maintenance of Epic clinical system software.

  • Ability to independently interact with clients and demonstrate critical thinking and follow through when developing solutions to identified issues.

Additional Responsibilities

  • Reviews and understands system options and specifications in Revenue and Clinical Epic applications and utilizes the specifications as applicable to make recommendations on use.

  • Performs in-depth analysis of end user department workflows, data collection, reports details and other technical issues associated with Epic software as they relate to system design and build decisions. Involves complex qualitative and quantitative analysis on data and information collected as part of application requirement gathering.

  • Understand and translate the business functionality into Epic system and configuration and workflow validations.

  • Proactively completes assigned Epic application build, management, and testing tasks to ensure the system meets end user requirements and functionality performs as specified with minimal guidance.

  • Manages customer expectation while prioritizing and implementing requested changes to the system.

  • Adheres to organizational policies and procedures and documents change control and system problems according to change control.

  • Manages small projects and completes project deliverables as directed by Epic team leadership. Assists in planning and completion of projects on time and as designed.

  • Performs work tasks according to work plans and within target times. Promptly notifies management of problems, unexpected tasks and missed targets.

  • Identifies and resolves complex issues. This includes identifying appropriate parties and potential solution with minimal guidance.

  • Works with all clinical, revenue, and IT constituents in positive, supportive, and collaborative team manner.

  • Uses service center tracking system and maintains service level agreement guideline when completing incidents, software maintenance, and requests.

  • Ensures that reports, data, and devices are appropriately secured.

Requirements

Skills and Knowledge:

  • Knowledge and experience with health care information systems IT or knowledge of processes and workflows common in physician office practices across varied specialties combined with advanced computer skills.

  • Preferred: prior experience working on project team(s), health care system administration, financial and/or clinical systems support and maintenance as well as general knowledge of major health care information issues.

  • Knowledge of a variety of hardware and software environments and of the healthcare industry and Epic healthcare applications required.

  • Analytical skills necessary to apply computer technology to resolve clinical problems and/or increase operational efficiency

  • Ability to use standard flowcharting tools and techniques to create and maintain business process and functional flow charts.

  • Ability to employ software quality assurance and testing concepts, techniques, industry best practices, and tools and standards.

  • Demonstrates timely, effective and efficient troubleshooting of end user questions/complaints.

  • Interpersonal skills necessary in order to communicate effectively with the customer. Ability to express needs clearly, both verbally and in writing.

  • Ability to work independently, set priorities, produce accurate work, meets deadlines, and ability to function in a setting with a wide variety of duties and numerous interruptions. Self-directed in identifying changing demands and priorities.

  • Dedication to detail with proven organizational skills.

  • Ability to establish and maintain effective working relationships with co-workers and supervisors.

Experience:

  • Bachelor Degree in Health Care Administration, Clinical Information Systems, Informatics, Information Technology, or Sciences is required (or equivalent experience). RN, RT, RRT, RPH, ARNP, or PA degrees may be acceptable.

  • Prefer 3 years’ experience with clinical and/or revenue software or hardware technology including designing, configuring, training, or implementing clinical systems applications. Healthcare operations background is desirable, such as billing, scheduling, access services, health information management or other support functions.

  • Solid knowledge of operational healthcare clinic or hospital workflows required. Experience with clinical and revenue workflow analysis for development of electronic solutions within assigned application.

  • 2 years of hands-on Epic clinical or revenue systems experience with training in at least one area and hold an Epic certification for the application required.

  • Demonstrated technical administrative experience with Epic clinical and/or revenue applications, including but not limited to master file maintenance and clinical or revenue build.

  • Proven experience supporting Epic clinical and/or revenue application is required.

  • Proven project management experience, both leading and participating on project teams, from initiation through successful implementation and acceptance of application changes.

  • Excellent analysis, problem solving, and troubleshooting skills

  • Excellent customer service skills

  • In-depth experience with Microsoft Office tools

  • Good communications skills in technical and non-technical vernacular

  • Core competencies include the ability to communicate effectively, work as an independent detail oriented, be self-motivated, and work effectively in a team setting to facilitate timely and successful systems deployment and program execution.

Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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Salary: $39.59 - $45.84 / Hourly

Location: SAINT LOUIS, MO

Date Posted: August 20, 2020

Employment Type: Temporary

Job Reference: 02430-0011536854

Staffing Area: Technology u0026 IT

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