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Humana Hardware Asset Management Role (Work at Home or Virtual Optional) in Springfield, Missouri


Humana is seeking a Hardware Asset Management Lead who is smart, curious and loves the challenge of solving problems and ensuring accurate and timely asset information in support of our internal customer's. In this role, you will collaborate with a fun and close-knit IT Asset team to deliver on the IT Hardware Asset Strategy.

Consider joining us in becoming the Leader over Hardware Assets reporting directly to the Humana IT Asset Manager!


  • The Hardware Asset Management (HAM) lead is responsible for the overall success of the HAM Program; including -

  • Developing and maintaining processes, policies, standards, systems and measurements that help the organization to effectively manage Humana's IT hardware asset portfolio (technology-related hardware) with regards to cost, control, risk, compliance, business performance objectives, and IT Governance as established by the company.

  • Ensuring quality control throughout the lifecycle of all company IT hardware assets by developing and implementing appropriate procedures to track and manage them.

  • As needed, performs daily and long-term operational and strategic management of IT hardware assets

  • Identifies Process Improvements to the HAM Program and guides/develops required implementations; including

  • Improvements/enhancements to AMI Asset track

  • Improvements/enhancements to HAM processes utilizing ServiceNow

  • MS Access databases used to pre-process data (ASN's, requested imports, etc.)

  • Provides day-to-day guidance and assistance to team members as needed

  • Manages and leads stakeholder discussions to communicate the state of the HAM program to the enterprise.

  • Partners with other IT Asset Management leads to mature the overall IT Asset Management Organization

  • Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision

Required qualifications

  • Bachelor's Degree or equivalent work experience

  • IAITAM Certification or equivalent related certification

  • 7+ years Hardware Asset Management experience

  • 2-5 years of managing a team

  • Excellent Written and Verbal Communications Skills

  • Experience with Strategy Development, Policy, Metrics and Governance

Preferred Qualifications

  • Experience with the ServiceNow Asset Management module or ServiceNow HAMPro

Scheduled Weekly Hours