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Procter & Gamble Sr. Field Service Technician in Springfield, Missouri

Job Location

Columbus

Job Description

Procter & Gamble Professional (PGP) is a growing and highly entrepreneurial business, focused on improving the lives of our consumers away from home. Our propositions include branded products, equipment, service and technical support systems. The Technical Services Organization (TSO) is charged with program installation, maintenance and technical support. Our desired end-state is completely satisfied customers that lead to product and program compliance, long-term retention, and provide a virtuous business and organization growth cycle.

Senior field service technician (FST) is a full-time role, working out of your home office, to meet expanded equipment and service requirements both internally and externally. The work includes the installation, troubleshooting, repair, and maintenance of chemical dispensing equipment, commercial dishwashers (warewash machines), and on-premise commercial laundry machines, and troubleshooting chemical product interactions, all combined with a high level of customer interaction.

Some on-call weekend and off-hours work is required on a rotational basis. The work must be done in a way that supports year-to-year volume and profit results, improve customer retention, and delivers superior customer service and team building results.

Job Qualifications

The ideal candidate would have a background in electronics, plumbing, maintenance or mechanical systems. Commercial mechanical warewash equipment and chemical dispensing pumps or laundry equipment expertise is a plus, as is proficiency and ability to read schematic drawings. Other desirable skills: excellent working knowledge of appropriate tools, data, implements and service needs; NRA ServSafe or NEHA CP-FS certification; understanding regulatory and plumbing requirements in the areas that affect our mechanical warewash program; proficient in laptop and tablet technology to include but not limited to Word, Excel, PowerPoint, and mechanical warewash program controllers.

  • Work schedule may include: 12 hour shifts, 5 day work week, occasional weekends, and night shifts

  • Lift, lower and carry objects up to 50 lbs.

  • Push and pull objects up to 50 lbs.

  • Climb a vertical ladder, ability to go up and down

  • Climb up and down stairs

  • Stand, sit, and/or walk for long periods of time, twist, bend at the knees, stoop, kneel, squat, crawl, and reach for purposes of installing and maintaining equipment. Surface: concrete, asphalt (uneven surfaces).

  • Operate a computer keyboard to input and access data, and phone

  • The ability to work in extreme temperatures both hot and cold, generally in warehouse conditions including wide variances in temperature, dust and dirt

  • The ability to give and discern the various visual and audible alarms and signals for equipment startup, evacuation, and fires

  • Must have a valid driver’s license

  • Candidate must be able to operate a motor vehicle, and spend approximately 30% of the day in the car traveling from accounts safely in city, rural and expressway conditions

Other Requirements

  • Candidate must live within 25 miles of specified city

  • On-call coverage may include occasional weekends, holidays and night shifts

Job Schedule

Full time

Job Number

R000005168

Job Segmentation

Recent Grads/Entry Level (Job Segmentation)

P&G was founded over 180 years ago as a simple soap and candle company. Today, we’re the world’s largest consumer goods company and home to iconic, trusted brands that make life a little bit easier in small but meaningful ways. We’ve spanned three centuries thanks to three simple ideas: leadership, innovation and citizenship.

The insight, innovation and passion of talented teams has helped us grow into a global company that is governed responsibly and ethically, that is open and transparent, and that supports good causes and protects the environment. This is a place where you can be proud to work and do something that matters.

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