Jack Henry and Associates Systems/Network Administrator in Springfield, Missouri

Job Description

Are you looking for an opportunity to learn new technologies as a Systems/Network Administrator? If so, Jack Henry has a career opportunity for you! Jack Henry is seeking a Systems/Network Administrator to join JHA Cloud Services team that supports internal and external Jack Henry & Associates customers. You will handle all assigned services deployed within the Jack Henry data centers. This position is responsible for design, implementation, support / managing servers such as but are not limited to: MS Windows.

The position will perform daily administrator tasks as well as being involved in project tasks as assigned.You will also be responsible for coordinating the product installations with internal Jack Henry business units and external vendors.

About this Team

Jack Henry & Associates Cloud Services team support deployments and operations across many Jack Henry services (public and/or private internal cloud). This position will report to the Systems Network Administration Manager - Cloud Services and will work on a team with 6 other administrators. This position requires on call rotation (1 week) that is every 8 weeks. Must be able to work 2 weekends a year for semi-annual disaster recovery exercises. Possible travel up to 5% to attend a Jack Henry & Associates (JHA) meeting or attend a conference.


This position can be worked out of the following Jack Henry offices; Monett, MO, Springfield, MO, Allen, TX or be 100% REMOTE (any US location).


  • Minimum 3 years of experience with Windows Server 2008 administration or newer.

  • Minimum 2 years of Scriptingexperience.


  • Bachelor's degree.

  • Over all hands-on network experience.

  • Over all SQL experience.

  • ITIL and/or SSL certifications.

  • Proficient knowledge of IT infrastructure concepts and principles.

  • Experience with Microsoft IIS Administration.

  • Extensive Power Shell skills.

  • Strong ITIL knowledge and/or certification(s).

  • Experience with Web Site Performance Tuning, Monitoring andVulnerability Management.

  • Project Management experience.


  • Monitors systems for optimum performance and availability.

  • Implements system enhancements (software and hardware updates) that will improve the performance and reliability of the system.

  • Troubleshoots and resolves customer and internally-reported system problems.

  • Implements and monitors corporate security policies.

  • Documents and implements system procedures, policies and events.

  • Participates in on-call 24x7 support rotation.

  • Performs essential functions required for effective system backup and restore testing.

  • Performs periodic recovery testing of DR plans.

  • May manage data access and data permissions.

  • Assists in managing user accounts.

  • May assist support groups with applications installed on servers.

Equal Employment Opportunity

Applicants for U.S. based positions with Jack Henry & Associates must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Jack Henry & Associates, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.

Females, minorities, veterans, and individuals with disabilities are encouraged to apply.