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Levi, Ray & Shoup, Inc. Application Support BSA in St. Louis, Missouri

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Added Oct 26, 2020Application Support BSA(21928)St. Louis, Missouri|ContractApply

Job Description

LRS Consulting Services has been delivering the highest quality consultants to

our clients since 1979. We've built a solid reputation for dealing with our

clients and our consultants with honesty, integrity, and respect. We work hard

every day to maintain that reputation, and we're very interested in candidates

who can help us. If you're that candidate, this opportunity is made for you!

Looking for more than just another assignment? We're looking for you! This isn't

just another assignment, but a real opportunity and a challenge for the right

person. LRS Consulting Services is seeking an Application Support BSA for a

contract opportunity with a client of ours in St. Louis, MO!

Duties include but are not limited to the following:

Triage, prioritize and complete incident tickets maintaining service levels. Provide communication for web services incidents and after-hours support as needed.

Contribute to the entire incident management process

Identify trends and root cause analysis

Write knowledge base articles for production support

Required Skills:

At least three years of analytical and data processing experience. IT experience

Experience with SQL queries and Confluence tools

Strong troubleshooting skills

Understanding of basic of SDLC

Familiarity with Agile work frame

Health Care or other applicable industry experience is a plus

Candidate must be able to effectively communicate in English (written & verbal)

Candidate must have permanent authorization to work in the USA for any employer

LRS is an equal opportunity employer. Applicants for employment will receive

consideration without unlawful discrimination based on race, color, religion,

creed, national origin, sex, age, disability, marital status, gender identity,

domestic partner status, sexual orientation, genetic information, citizenship

status or protected veteran status.