St. Mary's Good Samaritan EHR Infrastructure Architect in St. Louis, Missouri


Role Purpose:

The EHR Infrastructure Architect defines the design of the enterprise Epic system, including third party components, and is responsible for the system’s roadmap. The architect will review and approve technology decisions that affect Epic’s infrastructure, taking into consideration performance, security, reliability, complexity, and Epic’s target platform recommendations.


  • Establishes technology and infrastructure standards and vet emerging technologies. Build and maintain an infrastructure roadmap for the enterprise Epic system that aligns with the organization’s enterprise architecture standards and technology roadmap.
  • Defines and documents target architecture models, processes and policies in conjunction with Epic and third-party vendors, as well as Network Services, Desktop Management Services, Wintel Server Administration, Epic Cache Administration, and Integration Services.
  • Leads Epic architecture reviews and audits, validate disaster recovery and business continuity programs, and work with Security to ensure all components of the system comply with security standards.
  • Takes a lead role in major Epic initiatives, and monitor projects with an infrastructure impact.
  • Assesses capacity, forecast growth, and ensure scalability, performance, and reliability for the various components that make up the Epic environment.
  • Establishes system benchmarks and thresholds for acceptable performance. Ensure the integrated Epic platform is properly monitored via a combination of industry and Epic-standard tools.
  • Provides technical infrastructure support, and support for escalated incidents as needed.
  • Provides guidance and mentoring to Desktop Management Services, Wintel Server Administration, Epic Cache Administration, and Integration Services.
  • Works closely with Epic representatives and provide feedback on issues and performance.
  • Participates in the TA Assessment sessions, and other initiatives led by the Enterprise Infrastructure Architect.
  • Ensures compliance with policies and procedures related to networked hardware and software acquisition & system implementation, user support, security, and backup including HIPAA, PCI and other regulatory requirements.

Minimum Requirements:

  • Bachelor’s degree, and minimum of 10 years of system engineering of Epic EMR System and Epic certified for 7+ years.

  • Infrastructure knowledge should include: Advanced Networking concepts (TCP/IP, routing, firewalls, network security); Citrix/VDI; Unix/Windows; VMWare; Windows Networking; Active Directory; Windows Security; storage; back-ups; databases.

  • Experienced in implementing large, complex enterprise-class solutions.

  • Understanding of Epic applications and ancillary systems, including OnBase, Cloverleaf, PACS.

  • Advanced analytical and problemsolving skills.

  • Demonstrated ability to design infrastructure to achieve "5-nines" levels of availability.

  • Excellent logic, verbal and math skills and ability to explore and analyze alternatives.

  • Demonstrated ability to develop creative solutions to complex problems.

*SSM Health Integrated Health Technologies – *

At SSM Health Integrated Health Technologies, information systems and clinical engineering systems come together to form a hub of technology for SSM Health - an integrated delivery network with hospitals in four states: Wisconsin, Illinois, Missouri and Oklahoma. It is based in St. Louis with locations throughout our system. It has been honored four times with Missouri Quality Awards since 2002 and has been recognized as a national leader in the adoption of an electronic health record.

Organization: SSM Health Integrated Health Technologies

Primary Location: Missouri-St. Louis-SSM Health Integrated Health Technologies

Work Locations: SSM Health Integrated Health Technologies (0009) 7980 Clayton Road St. Louis, 63117

Job: Information Technology

Req ID: 18011005