Acara Solutions Help Desk Support I in ST LOUIS, Missouri

Acara solutions is looking for Help Desk Support for our Client located in ST Louis, MOProvides support to end users on a variety of issues. Identifies researches and resolves technical problems.Responds to telephone calls email and personnel requests for technical support.Documents tracks and monitors the problem to ensure a timely resolution.Relies on instructions and pre-established guidelines to perform the functions of the job.Works under immediate supervision.Primary job functions do not typically require exercising independent judgment.Typically reports to a supervisor or manager.Required Skills / Qualifications:Associate's degreeMinimum of 1-year experience in Help Desk SupportPreferred Skills / Qualifications:Knowledge of commonly-used concepts practices and procedures within a particular fieldAdditional Information:Upon offer of employment, the individual will be subject to a background check and a drug screen.Go Beyond. company's websiteEEO Employer - Minorities / Females / Disabled / Veterans / Sexual Orientation / Gender Identity.Employer's Job# 433069Please visit job URL for more information about this opening and to view EOE statement.