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IBM Information Technology Specialist in St Louis, Missouri


At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

Provide System Support for MFT, MQ and IIB on both MF and Distributed platforms. This includes installation, customization and upgrade support on these products across all platforms. Must provide 24x7 support problem determination on call support and drive complex issues across system platforms and products with a sense of urgency. Works directly with the Client and assists with Architecture, supports key projects and delivers on Proof of Concepts efforts to address client requirements. Analyzes situations and implements solutions and repetitive processes. Regularly participates in overall planning and Client meetings. Drives resolution of Client Application issues. Must be able to explain technical issues in simple terms to executives, advise other professionals and provide training to others. Oversee the results or Global Delivery peers. Accountable for results and activities for multiple teams to achieve business results.

Required Technical and Professional Expertise

  • 5 years MQ MF and Distribution System Support on large Client environments

  • 5 years Managed File Transfer System Support on MF and Dist large Client environments

  • 5 years IIB System Support

  • 3 years Architect advice

  • Demonstrated English Verbal and Written skills

Preferred Technical and Professional Expertise

  • 2 years use of IBM processes

About Business Unit

At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!

Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.

IBM intends this job to be performed entirely outside of Colorado.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.