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Cigna QA & Testing Senior Advisor in St. Louis, Missouri

POSITION SUMMARY

The QA and Testing Sr. Advisor will be responsible for designing, developing and implementing test automation for the Call Center software product. Leads QA teams to deliver on highly complex projects. Assesses risk associated with new software implementations. Represents and promotes QA methodology across CoE’s. Devises improvements to current procedures and develops models for possible future configurations.

ESSENTIAL FUNCTIONS

  • Designing test automation strategy for large, complex, cross-functional projects

  • Provides counsel and advice to top management on significant Q&A matters, often requiring coordination between organizations

  • Utilizing advanced technical knowledge base to perform testing functions on multiple platforms. Current environment is focused on API platforms and Pega products.

  • Should be an independent thinker who is able to verbalize and influence design and testing strategy.

  • Guide cross functional teams on risk-based strategies for testing an ecosystem of product suites and platforms.

  • Defining test process including required test activities, deliverables and test schedule.

  • Identifying and leading process improvement across the QA organization. Promotes business effectiveness and efficiency while striving for innovation, flexibility, automation and integration with technology.

  • Ensuring employees and vendor partners are meeting all testing standards by conducting reviews of all the test deliverables/artifacts.

  • Consulting with both inter-organizational and outside client contact to ensure the use of best practices and industry standards.

  • Understanding of how changes impact work upstream and downstream.

  • Independently estimating and re-estimating projects while recognizing and communicating dependencies in cross functional testing as well as data to complete estimates.

  • Contributing to the funding and forecasting process.

  • Training and mentoring team members on forecasting protocols.

  • Managing the flow of information to internal and external clients as well as leadership.

  • Assisting with the on boarding new team members including content development and training.

  • Solving complex problems; applying new perspectives to existing solutions.

  • Working independently with minimal guidance.

QUALIFICATIONS

  • 7-10 years of relevant work experience with undergraduate degree or 5-7 experience with a Master’s degree.

  • Expert level system test automation experience.

  • Expertise developing automated test scripts using Selenium, Java scripting, node.js and json. Preferably integration to Jenkins and Sauce labs.

  • Experience developing Java code with latest web design concepts.

  • Experience in Agile development methodology.

  • Good understanding of multiple test automation frameworks and Dev Ops.

  • Ability to adapt in a dynamic work environment, learn quickly and solve problems.

  • Ability to work a flexible schedule to accommodate business needs.

  • Demonstrated advanced technical and analytical skills.

  • Excellent verbal and written communication skills with the ability to adjust to meet the needs of the audience.

  • Detail oriented with the ability to work and guide others during time constraints to meet deadlines.

  • Demonstrated ability to mentor and train teams.

  • Strong leadership/influencing skills.

ABOUT THE DEPARTMENT

Do you enjoy making things work seamlessly and figuring out ways to improve functionality? Do you have a knack for automating processes? Be a part of our team that focuses on reliability and predictability. From data centers to servers, this talent is relied on to create and maintain critical platforms for the organization. If this is your skill set and you want to be at the center of work that impacts 83 million Americans, explore our opportunities.

ABOUT EXPRESS SCRIPTS

Advance your career with the company that makes it easier for people to choose better health.

Express Scripts is a leading healthcare company serving tens of millions of consumers. We are looking for individuals who are passionate, creative and committed to creating systems and service solutions that promote better health outcomes. Join the company that Fortune magazine ranked as one of the "Most Admired Companies" in the pharmacy category. Then, use your intelligence, creativity, integrity and hard work to help us enhance our products and services. We offer a highly competitive base salary and a comprehensive benefits program, including medical, prescription drug, dental, vision, 401(k) with company match, life insurance, paid time off, tuition assistance and an employee stock purchase plan.

Express Scripts is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. Applicants must be able to pass a drug test and background investigation. Express Scripts is a VEVRAA Federal Contractor.

About Cigna

Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation.

When you work with Cigna, you’ll enjoy meaningful career experiences that enrich people’s lives while working together to make the world a healthier place. What difference will you make? To see our culture in action, search #TeamCigna on Instagram.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

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